2026-05-24 · 10:00

From "I Don't Know What I Need" to "I've Picked One": A Complete Guide to VHISGuide's Seven Tools

On this page
  1. Introduction: 100+ Plans, Where Does an Ordinary Person Start?
  2. Decision Tree: Which Tool Matches Your Current Situation?
  3. Tool 1: Smart Filter
  4. Tool 2: Compare Plans
  5. Tool 3: Browse by Insurer
  6. Tool 4: Premium Trends
  7. Tool 5: Health Questionnaire
  8. Tool 6: Claim Estimator
  9. Tool 7: Medical Reserve Simulator
  10. Three Typical User Journeys Stitched Together
  11. Frequently Asked Questions
  12. Further Reading

Introduction: 100+ Plans, Where Does an Ordinary Person Start?

As of May 2026, Hong Kong has 31 active insurers underwriting VHIS-certified plans, with more than 500 plans currently in force. For most consumers, that choice space far exceeds the depth of any everyday purchase decision — no beverage brand carries close to 500 SKUs.

The problem isn't that there are too many VHIS plans. It's that consumers lack a clear path from "I don't know what I need" to "I've picked a plan and I'm ready to buy." The traditional approach is to consult an insurance intermediary directly, but an intermediary typically represents only two or three insurers and can only compare plans within that subset. For people who want to do their own research first before deciding whether to engage an intermediary, the market has long lacked a comprehensive comparison platform.

VHISGuide is designed for exactly this gap. We provide seven public, free, cross-insurer tools — each mapped to a specific decision point in the user journey. This guide walks through each tool's purpose, use case, operation, and output interpretation, and demonstrates how to combine them through three typical user journeys.

The structure is "tool walkthrough + three typical user journeys." The goal is to help you build a systematic VHIS selection workflow from zero. You don't need to use all seven tools in order — start from the tool relevant to your current situation.

Decision Tree: Which Tool Matches Your Current Situation?

Before diving into tool details, use this matrix to decide where to start.

Your current situation Recommended starting tool
I have no idea what I need; help me narrow down Smart Filter (/smart-filter)
I already have 2-3 specific plan names; I want to compare them side by side Compare Plans (/compare-plans)
I want to browse one specific insurer's full plan lineup Browse by Insurer (/insurers)
I'm worried about long-term premium increases; I want a league table Premium Trends (/inflation)
I have health conditions and I'm unsure if I can be insured Health Questionnaire (/health-questionnaire)
I want to understand how much a specific hospital stay would be reimbursed Claim Estimator (/claim-estimator)
I want to plan ahead and prepare for future premiums Medical Reserve simulator (/medical-reserve)

Detailed walkthroughs follow.

Tool 1: Smart Filter

Purpose: A guided 5-question wizard that filters the active VHIS plan universe to matches against your needs and presents the result organised by four internal tiers (Entry-level Pick / Step Up / Value Pick / High-end Medical).

When to use:

  • "I have no idea what I need; the system should help me narrow down."
  • "I've heard a few plan names but don't know if other insurers have better fits."
  • "I want to see all coverage tiers at a glance."
  • "I want to see how plans price by my age, gender, and smoking status."

How to use:

  1. Open /smart-filter. Read the expandable "How does this work?" section first if needed.
  2. Answer five questions in sequence:
    • Gender (male / female)
    • Age (type or use the steppers)
    • Smoking status (smoker / non-smoker)
    • Preferred ward class (Any / Standard ward / Semi-private / Private)
    • Preferred coverage region (Any / Asia / Asia-Pacific / Greater China / Worldwide ex-USA / Worldwide)
  3. The system filters from about 529 active plans against your answers and groups results into four tiers.
  4. Each tier has a left-edge colour stripe: blue (VHIS Standard), emerald (Cat 1 Step Up), sky (Cat 2 Value Pick), gold (Cat 3 High-end Medical). The Cat 3 block defaults to collapsed — expand it to see five deductible sub-tiers.

How to read the output:

Each tier block shows the number of plans inside, plus the price range and median annual premium. Median is more informative than mean — a few high-end plans inside one tier can drag the mean upward; the median better represents the "typical" plan in that tier.

Every plan card has an "Add to basket" button. Once you have 2-3 plans in the basket, click through to the Compare Plans tool for full side-by-side detail.

Common mistakes / things to watch:

  • "Any" isn't "most permissive" — choosing "Any ward class" mixes Standard ward through Private into one result set, which can over-disperse the matches. Pick a concrete preference for at least one of ward class or coverage region.
  • The four tiers are VHISGuide internal categories, not official VHIS classifications. All Standard plans are identical in coverage across insurers (regulator-mandated terms); Flexi-plan tiering reflects plan structure — whether sub-limits exist, the available deductible range, annual cap levels, and so on.

Link + limitations:

  • Tool URL: /smart-filter
  • No FNA / PIN gate; fully open.
  • Answers are saved to browser localStorage so the next visit resumes where you left off.

Tool 2: Compare Plans

Purpose: Pick up to three VHIS plans and view a side-by-side comparison of basic coverage (the 12-item VHIS Standard grid), extra coverage, and age-by-age premium ladder. Download as PDF or share via URL.

When to use:

  • "I have a shortlist of 2-3 plans from Smart Filter or elsewhere; I want detailed differences."
  • "I want to send the comparison to family or my advisor."
  • "I want a PDF to bring to a face-to-face meeting."
  • "I want to see the premium at 35, 65, 75, and 85 for each plan side by side."

How to use:

  1. Open /compare-plans.
  2. In the 1-3 dropdown selectors at the top, pick an insurer and then a specific plan for each slot.
  3. The page renders an instant side-by-side comparison covering:
    • Plan basics (coverage region, ward class, deductible variant, plan date)
    • Each of the 12 VHIS Standard benefit caps
    • Extra coverage (for non-Standard plans)
    • Age premium ladder
  4. To share, just copy the URL — all selections sync to ?plans=... URL parameters, so the recipient sees the same comparison.
  5. To download as PDF, click the button in the top-right.

How to read the output:

The comparison table is split into four sections: basics, basic benefits (VHIS Standard 12-item), extra benefits, and premium ladder.

When a plan shows "Full coverage" or "No limit" against a benefit, this means that benefit uses the "Reasonable and Customary" (R&C) principle — set by the insurer at claim time — rather than a fixed sub-limit. R&C is not literally unlimited, but is materially more generous than plans with explicit per-item caps.

The premium ladder shows year-by-year premiums from the issue age to age 100, making it easy to see the steepness differences between plans in the middle-age and elderly bands. For full background on premium curve mechanics, see the Medical Inflation deep dive.

Common mistakes / things to watch:

  • Three plans is the hard cap — the screen density would become unreadable on mobile beyond that. If you need to compare more, batch your comparison or switch to the Browse-by-Insurer tool.
  • If a plan you select is denominated in USD, the annual limits will display in USD. The Claim Estimator automatically converts at 1 USD = 7.85 HKD when running reimbursement calculations.

Link + limitations:

  • Tool URL: /compare-plans
  • No FNA / PIN gate; fully open.
  • Comparison results are sharable via URL.

Tool 3: Browse by Insurer

Purpose: Browse insurers and compare a single insurer's full VHIS plan lineup side by side — Standard through to flagship Flexi plans, with coverage and premium differences laid out across the same row grid.

When to use:

  • "I already have a preferred insurer (existing group medical, family on the same insurer); I want to see their whole lineup."
  • "I want to understand one insurer's progression from Standard to flagship Private-ward plan."
  • "I want to know how many plans one insurer offers and how its product ladder is built."

How to use:

  1. Open /insurers. The full list of 31 active VHIS-underwriting insurers appears in a logo grid. Delisted insurers are shown separately at the bottom.
  2. Click any insurer's tile to enter that insurer's dedicated comparison page at /insurers/[company-id].
  3. The page shows a side-by-side table of every plan the insurer offers — VHIS Standard on the left, then Flexi plans progressing through the four tiers. Each plan has a coverage score (green / amber / red band), deductible options, annual limit, region, and ward class.
  4. Click any plan name to open the plan detail page at /plan/[plan-id].

How to read the output:

The key value of Browse by Insurer is "differences within one insurer." For example, if an insurer offers five plans from Standard to flagship, you can see at a glance what each step up adds in coverage and how much more it costs. This is particularly useful for users who have already decided on an insurer — you can quickly locate the plan tier most suited to your budget and needs.

Each plan has a 0-100 internal coverage score. The score is benchmarked against VHIS Standard (baseline around 56), with higher scores indicating broader coverage and higher caps. The score is a coarse indicator only — the final choice should still come down to whether specific benefit items match your needs.

Common mistakes / things to watch:

  • The same plan series often has multiple deductible variants (e.g., HK$0 / $16,000 / $25,000 / $50,000). They appear collapsed in the table. Higher-deductible variants have lower premiums but require larger out-of-pocket payments before coverage kicks in.
  • Insurer plan naming varies widely; some insurers have English-only names. The site primarily uses the Chinese certified name with English as fallback. Chinese names follow the official VHIS gazette — if an insurer has no official Chinese name, the English name is retained rather than synthesised.

Link + limitations:

  • Tool URL: /insurers
  • No FNA / PIN gate; fully open.
  • Insurer data is verified against source documents on a monthly cycle.

Purpose: Rank all 31 active VHIS-underwriting insurers by annualised premium increase since the VHIS scheme launched in 2019, with transparent drill-down per insurer, per plan family, and per version.

When to use:

  • "I'm worried about long-term premium increases; I want a league table."
  • "I want to know whether the insurer I'm considering has had high or low increases compared to peers."
  • "I want to see the version history of one specific plan family — how many versions have been published and what the inter-version increases were."

How to use:

  1. Open /inflation. The ranking table at the top lists all active insurers, sorted by average annualised premium increase from high to low.
  2. The increase percentage is computed from every official premium-table version that insurer's plan families have published from April 2019 (VHIS launch) to today, computed per version and weighted-averaged.
  3. Click any insurer to enter the dedicated page at /inflation/[company-id]:
    • Increase rate per plan family inside that insurer
    • Version timeline for each plan family
    • Increase differences across age bands and deductible variants
  4. The "Insufficient data" table lists insurers without enough versions to compute a rate (fewer than 2 official versions, or all families flagged as data-questionable).
  5. The "Delisted insurers" section at the bottom shows insurers that have terminated VHIS registration; the increase rate displays as "—" because their latest premiums are no longer published, and any computed rate would be misleading.

How to read the output:

The top of the ranking ranges from −1% to +6% — the spread looks narrow, but compounding amplifies it. A 5% annualised increase becomes about 1.6x over 10 years and 2.7x over 20 years. A 1% increase produces only 1.1x over 10 years.

Important caveat: VHIS-plan selection is not just about the increase rate. A plan that started high in price and has "frozen" for years can still be more expensive than the market today; conversely, a plan starting lower with steady increases can be cheaper in absolute terms long-term. Inflation rate is one dimension — starting price, coverage content, and service quality matter equally.

Common mistakes / things to watch:

  • "Annualised increase" is averaged across multiple versions. It does not predict the next year's increase, which depends on the insurer's overall claims experience and market conditions.
  • Delisted insurers should not be used as comparison targets — they cannot underwrite new policies, and existing policies will not see further version updates.

Link + limitations:

  • Tool URL: /inflation
  • No FNA / PIN gate; fully open.
  • Data coverage: April 2019 (VHIS scheme launch) to April 2026, sourced from regulator-published premium schedules on vhis.gov.hk.

Tool 5: Health Questionnaire

Purpose: A simulated underwriting pre-screen modelled on the Hong Kong Federation of Insurers (HKFI) Standardised Underwriting Questionnaire (SUQ) format, designed to help you understand how your health and lifestyle factors might affect a VHIS application.

When to use:

  • "I have a family history or a personal medical record; I'm unsure how an insurer would process it."
  • "I want to know what insurers typically ask during underwriting, so I can think through my answers before applying formally."
  • "I want to submit my health background to a licensed intermediary for an informal pre-screen, before a formal application that might leave a record if declined."

How to use:

  1. Open /health-questionnaire.
  2. First read and acknowledge the disclaimer at the top — this tool is not a formal application and not an insurance assessment; final underwriting outcomes are determined by the insurer's underwriting department.
  3. Enter age and gender at the start; the system automatically skips questions that don't apply (men aren't asked pregnancy questions; users without children aren't asked about birthweight).
  4. Work through about 16 questions covering: height/weight, past medical history, chronic conditions, medications, family history, occupational risk, exercise habits, smoking and drinking.
  5. On completion, you can either submit your answers privately to Leo Chan (site operator, FWD licensed insurance agent, IA licence #JF4352) for follow-up, or keep the answers locally without submitting.

How to read the output:

The questionnaire is designed to collect the health and lifestyle answers required by the HKFI SUQ format, producing a structured background record that supports a later formal application or pre-screen. Submitted answers are reviewed privately by Leo Chan, who may provide informal pre-screen feedback depending on the case.

A caveat: this tool is not an automated underwriting system, and it does not output an instant "standard rate / loading / exclusion / decline" verdict. The final underwriting outcome is only confirmed when you formally apply and the relevant underwriting department assesses your case.

Common mistakes / things to watch:

  • This is not a generic industry pre-screen tool — it is a service the site offers to its visitors. Submitted answers are privately reviewed by Leo Chan. If you don't want Leo to see your answers, choose not to submit; answers will remain on your device for reference only.
  • All answers stay in browser localStorage; nothing is sent to any server unless you click "submit."

Link + limitations:

  • Tool URL: /health-questionnaire
  • No FNA / PIN gate; the questionnaire itself is fully public.
  • Submitted answers are reviewed privately by site operator Leo Chan (IA #JF4352). This is not an automated underwriting system and not an industry-wide standardised pre-screen platform.

Tool 6: Claim Estimator

Purpose: Pick a real Hong Kong private-hospital admission / surgery scenario, cross-referenced with Hospital Authority (HA) private-service reference prices and the Open Reference Pricing for Hospital Fees (ORPHF) median data, then pick up to three VHIS plans for an instant estimate of how much each plan would reimburse, how much you would pay out-of-pocket, and what the reimbursement ratio would be.

When to use:

  • "I want to know how much my candidate plans would reimburse on a specific surgery or admission."
  • "I want to compare 2-3 candidate plans on the same scenario to see which has the highest reimbursement ratio."
  • "I want to see the practical difference between a high-deductible variant and a low-deductible variant on a real case."

How to use:

  1. Open /claim-estimator.
  2. The page is divided into three sections:
    • Section 1: Pick a scenario — choose from 72 real Hong Kong private hospital case files. The library covers common surgeries (caesarean section, wisdom tooth extraction, cataract surgery, gallstones, fibroid removal, breast lump excision, etc.) and major-disease admissions (breast cancer, colon cancer, stroke, cardiac surgery, etc.), each split by ward class (Standard / Semi-private / Private / Day case).
    • Section 2: Pick plans — choose up to three VHIS plans, cross-insurer and cross-deductible.
    • Section 3: View results — the system displays line-by-line reimbursement for each of the 12 VHIS basic benefits, plus extra benefits, total out-of-pocket, and reimbursement ratio.
  3. The result page can be downloaded as a PDF.

How to read the output:

The "reimbursement ratio" — insurer payout divided by total medical cost — is the headline number. The closer to 100%, the more complete the coverage.

Out-of-pocket cost breaks into two parts: (1) the plan's deductible (if any, e.g., HK$25,000); (2) any amount above the plan's per-item sub-limits or annual cap. The first is structural; the second tells you whether the plan's caps are sufficient for the scenario.

If the plan's ward class is lower than the scenario's ward class (e.g., the plan only covers Standard ward but the scenario is a Private-ward admission), the system automatically applies a "proportional adjustment" — per-day items are scaled by the daily-rate ratio between the plan's covered ward and the scenario's actual ward. This is standard industry practice, not VHISGuide-specific.

Common mistakes / things to watch:

  • Scenario costs are built from public sources (HA private-service reference prices + ORPHF hospital-fee statistics) and represent the "typical cost" of the scenario, not any specific real bill. Actual cases vary by surgeon, surgical complexity, and length of stay.
  • The reimbursement engine is still in methodology audit. For "Full coverage" benefits that use the Reasonable & Customary principle, the tool treats the scenario's final billed total as the R&C ceiling, but actual R&C is set by the insurer at claim time and may differ from the tool's calculation.
  • Estimator results are for education and comparison only — not an insurer's payout commitment. Any actual reimbursement is governed by the plan's contractual terms and the insurer's claims department assessment.

Link + limitations:

  • Tool URL: /claim-estimator
  • No FNA / PIN gate; fully open.
  • Scenario count: 72 as of May 2026, covering common surgeries and major-disease admissions.

Tool 7: Medical Reserve Simulator

Purpose: Project your lifetime VHIS premium burden against the long-run accumulation of a savings policy's surrender value, to see whether your savings can fund future premiums in retirement. Customisable parameters include age, premium inflation rate, savings return assumption, withdrawal age, dividend fulfilment ratio, and lock-in toggle. Outputs a year-by-year gap analysis.

When to use:

  • "I want to plan ahead and prepare for future premiums, but I don't know how much to save."
  • "I want to compare starting contributions at 30 vs 40 to see how much delay costs."
  • "I want to stress-test the model at 80% or 90% dividend fulfilment ratio."
  • "I want to understand how the Lock-in mechanism (locking part of dividends into a guaranteed pool) protects long-term withdrawals."

How to use:

The Medical Reserve simulator is the most feature-rich of the seven tools, organised into three main tabs:

  1. Premium Projection tab (public, no PIN): pick a VHIS plan; enter issue age, gender, smoking status, deductible variant, and a premium inflation assumption. The system plots the year-by-year premium curve out to age 99.
  2. Savings Policy IRR tab (FNA gated, PIN required): choose a savings policy type (participating savings policy, savings whole life, QDAP qualifying deferred annuity, etc.); enter payment period, annual premium, withdrawal start age, withdrawal end age, dividend fulfilment ratio, and the Lock-in toggle. The system plots the year-by-year surrender value (cash value) curve, cumulative withdrawals, annual withdrawal amount, and computes the internal rate of return (IRR).
  3. Saving vs Cash tab (FNA gated): compares "savings policy" vs "cash deposit" as funding vehicles for the same withdrawal schedule, showing which produces a higher long-term balance.

How to read the output:

The Premium Projection tab's key output is the lifetime cumulative premium — sum of all annual premiums from issue age to age 99. A plan starting at HK$5,736 a year at age 35, projected forward with 2.5% inflation, often accumulates to HK$3,000,000 or more across the policy's full lifetime.

The Savings Policy IRR tab's key output is the dual curve of surrender value vs cumulative withdrawals. The blue curve (surrender value) accumulates over time; the red curve (cumulative withdrawals) rises as you draw down. When the red curve crosses above the blue curve, you have withdrawn more than the policy's current surrender value — but because the policy's internal compounding continues, many policies still hold residual surrender value even after substantial withdrawals.

The Lock-in mechanism is a participating-savings-policy feature: each year a portion of declared dividends is locked into a "guaranteed pool" that no longer fluctuates with investment performance, at the cost of slower subsequent compounding. The Lock-in toggle in the simulator lets you compare with-Lock-in vs without-Lock-in directly on the same chart.

Common mistakes / things to watch:

  • Dividend fulfilment ratio is not guaranteed — insurers' historical fulfilment ratios have not consistently delivered 100%. The tool defaults to 100% but we recommend lowering it to model a conservative scenario.
  • IRR calculations use the insurer's current dividend illustration as the input. These illustrations are not guaranteed — actual long-term returns depend on the insurer's investment performance, dividend policy, and the prevailing rate environment.
  • The Savings Policy IRR and Saving-vs-Cash tabs contain content related to regulated savings-type insurance products (participating life, ILAS, annuities, etc.) overseen by the Hong Kong Insurance Authority. Regulation requires a Financial Needs Analysis (FNA) before any such product is sold to a client. The PIN gate is therefore a compliance check, not an access restriction.

Link + limitations:

  • Tool URL: /medical-reserve
  • The Premium Projection tab is open; the Savings Policy IRR and Saving-vs-Cash tabs are FNA-gated and require a PIN.
  • Visitors without a PIN can contact Leo Chan via the WhatsApp button on the gated section, or book a face-to-face meeting and complete the FNA to receive the PIN.
  • Simulation results are for education only — not an official dividend forecast, not a recommendation to purchase any specific savings policy.

Three Typical User Journeys Stitched Together

The seven tools are independent, but in practice most users chain several together. Three typical journeys follow.

Journey 1: A 30-Year-Old Buying VHIS for the First Time

Situation: Working for a few years, monthly income about HK$30,000. Has a basic group medical plan through the employer covering only Standard ward. Wants to add a personal VHIS plan as a top-up — covering items the group plan doesn't, while also planning ahead for protecting a future family.

Recommended sequence:

  1. Start with /smart-filter: age 30, gender, smoking status, choose Semi-private as the preferred ward (one step up for future flexibility), choose Asia-Pacific or Asia as the geographic preference.
  2. Review results: at age 30 the premium burden is relatively light, so focus on "Step Up" and "Value Pick" tiers. Add 2-3 candidate plans to the basket.
  3. Click through to /compare-plans: compare benefit caps and the premium ladder, paying particular attention to the slope between age 30 and age 65.
  4. Cross-check with /inflation: open the page for the candidate plans' insurers and check whether their historical increase rates are in a reasonable range.
  5. Run /claim-estimator: pick a common surgery scenario (e.g., gallstones or fibroid removal) and compare the candidate plans' reimbursement ratios.
  6. Complete /health-questionnaire: at 30, healthy applicants are usually accepted at standard rates, but the pre-screen is still worth doing to surface any answers that might affect underwriting.

Journey 2: A 45-Year-Old Adding a Second Layer Over Company Insurance

Situation: Working at a multinational with a high-end group medical plan that covers Private ward, but loses coverage on separation or retirement. Wants to add a personal VHIS plan with a "high deductible + lower premium" strategy, sitting underneath the company plan — company plan handles the routine small claims, personal VHIS sits in reserve for major medical events and post-employment continuity.

Recommended sequence:

  1. Start with /smart-filter: age 45, choose Private ward as the preferred ward (to match the company plan's level), choose Worldwide or Worldwide ex-USA as geography.
  2. Focus on the "High-end Medical" tier: the High-end tier offers deductible options from HK$25,000 to HK$100,000 — a higher deductible buys a lower premium, fitting the second-layer strategy.
  3. Cross-reference with /insurers: pick 2-3 candidate insurers and browse each one's full High-end lineup including all deductible variants.
  4. Use /compare-plans for side-by-side detail: compare same-tier plans across different insurers. Pay particular attention to the premium ladder between age 65 and age 85 — this is when personal VHIS actually carries the weight after group coverage ends.
  5. Use the /medical-reserve Premium Projection tab: model the lifetime cumulative premium from today to age 85 to see the total commitment.
  6. Advanced: register for the PIN and use the /medical-reserve Savings Policy IRR tab: plan a 20-year savings policy to pre-fund future premiums. For full background on this approach, see Path 2 ("Build a Medical Reserve") of the Medical Inflation Deep Dive.

Journey 3: A 60-Year-Old Locking In Coverage Before Retirement

Situation: Five years from retirement. Has basic medical coverage through employer but will lose it on retirement. Wants to lock in personal VHIS coverage during the last realistic window for standard-rate underwriting.

Recommended sequence:

  1. Start with /health-questionnaire: at age 60, underwriting is stricter than for younger applicants. Step one is to honestly complete the questionnaire to understand whether any current health factors could affect underwriting. Submit to Leo Chan for an informal pre-screen if helpful.
  2. If the pre-screen indicates a likely standard-rate (or reasonable loading) outcome: open /smart-filter. Age 60, set ward class and geographic preference.
  3. Focus on the "Value Pick" and "Step Up" tiers: at 60, High-end Medical premiums are already substantial and may not fit a retirement-imminent cash-flow profile. Value Pick (no sub-limits, R&C full reimbursement up to mid-tier caps) is usually the right pick for this last-window enrolment.
  4. Filter low-inflation insurers via /inflation: at 60, inflation rate matters disproportionately — the remaining premium-paying horizon is shorter, and each annual increase hits cash flow more heavily.
  5. Use /compare-plans for 2-3 finalists: scrutinise the premium ladder between age 70 and age 90.
  6. Use /claim-estimator on typical retirement-age scenarios: pick stroke, cardiac surgery, or colon cancer cases and compare the candidate plans' reimbursement ratios.

Frequently Asked Questions

Q1: Can I buy insurance directly through these tools?

No. VHISGuide is an information, comparison, and planning platform — not an insurance sales platform. To formally enrol in any VHIS plan, you need to go through the insurer's direct channel, an authorised intermediary, or a regulated online enrolment platform. Our tools help you research, narrow down, and prepare; the final purchase step still needs to be handled by a licensed intermediary or the insurer.

Q2: How often is the data updated?

Core data — plan benefit content, premium tables, insurer roster — is verified against source documents on a monthly cycle. If the VHIS gazette publishes a new plan or version update, our automated change-detection system flags it within 24 hours. Delisted insurers are immediately removed from the active list; their historical data is retained for reference.

Q3: Why do some tools require a PIN?

The Medical Reserve simulator's Savings Policy IRR and Saving-vs-Cash tabs contain content related to regulated savings-type insurance products (participating life, ILAS, annuities, etc.) overseen by the Hong Kong Insurance Authority (IA). IA rules require a Financial Needs Analysis (FNA) before any such product is sold to a client. The PIN gate isn't there to restrict access — it's a compliance reminder that any actual purchase still requires an FNA via a licensed intermediary. Visitors without a PIN can contact Leo Chan via WhatsApp on the gate page; an in-person meeting and FNA completion then provides the PIN.

Q4: Are the English / Simplified Chinese versions different?

All seven tools have Traditional Chinese (zh-hk, default), English (/en/...), and Simplified Chinese (/zh-cn/...) versions. Functionality, data, and interface structure are identical — only the language differs. Plan data follows the official VHIS gazette: where an insurer or plan has only an English official name (no Chinese name in the gazette), the English name is preserved as-is rather than synthesised.

Q5: Do the tools remember my inputs?

Some tools persist inputs to browser localStorage so you can resume on the next visit:

  • Smart Filter: 5-question answers and basket contents
  • Compare Plans: selected plan IDs (synced via the ?plans= URL parameter)
  • Medical Reserve: selected VHIS plan, premium inflation rate, savings policy parameters
  • Health Questionnaire: incremental answers (nothing sent to the server unless you click submit)

All localStorage content stays on your device and can be cleared anytime via browser settings. The site does not track individual user input answers at the server level.

Q6: Which tool should a complete beginner start with?

If you have no prior VHIS knowledge, start with /smart-filter — its 5-question guided design needs no prior knowledge and converts your needs into a plan shortlist automatically. Then click through to /compare-plans for shortlist detail.

If you already have a preferred insurer (existing client, family on the same insurer), start with /insurers to browse that insurer's full lineup directly.

Further Reading

Internal Tools and Guides

Authoritative External Sources


This article is provided for education and reference only and does not constitute insurance, tax, or financial advice. Tool outputs are illustrative; final underwriting and reimbursement outcomes are determined by the insurer's contractual terms and underwriting / claims department assessment. Before enrolling in any VHIS plan, please carefully read the plan's Principal Brochure, Exclusions and Premium Table, and consider professional advice based on your individual circumstances.